Frequently Asked Questions
about
Miller Technologies

What is Miller Technologies?
How What does a  Manufacturer's Representative do?
Where is Miller Technologies located?
Does Miller Technologies maintain a warehouse for the products you sell?
Where are products shipped from?
Does Miller Technologies manufacture any of the products you sell?
What are the names of the companies whose products you sell?
Why don't I see any prices at your Web Site?
Do you offer quantity discounts?
How are you able to offer such low prices?
If I need service or technical support, who do I contact?


Q: What is Miller Technologies?
A: Miller Technologies is a Manufacturer's Representative. This means we are the contractual sales representatives for the manufacturers of  the products you see at our web site.


Q: How What does a Manufacturer's Representative do?
A: As a Manufacturers Representative, we act as the Sales Department for a manufacturer on a commission only basis. Your orders are placed with the manufacturer, products are shipped from the manufacturer, and you are invoiced by the manufacturer. Miller Technologies does not stock the items shown at our web site. All stock is located at each individual manufacturer's facility.


Q: Where is Miller Technologies located?
A: Miller Technologies is located in Surf City, North Carolina, a community located on the Southeastern coast of North Carolina.

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Q: Does Miller Technologies maintain a warehouse for the products you sell?
A: No. We do not stock any of the products we sell at our facility. That would be far too costly, and our customers would have to pay the price, quite literally. Your orders are shipped directly to you from the manufacturer. This helps to ensure that you get the very best prices we can offer.


Q: Where are products shipped from?
A: All products are shipped to you directly from the manufacturers whose products we sell. This keeps our cost of doing business at a minimum, and saves you money.


Q: Does Miller Technologies manufacture any of the products you sell?
A: No. We do not manufacture anything. We sell the products of some of the world's leading manufacturers.


Q: What are the names of the companies whose products you sell?
A: They are many and varied, and frequently change. Some of the more prominent are:
  • Accele Electronics
  • ACME Portable Machines
  • American ProImage
  • ICP America
  • Others - Many of the companies whose products and services we sell use products of manufacturers from around the world. It is not possible for us to list all of them here, but if you have a question about any product or component we sell, we'll be happy to provide you with as much information about that item as we can.


Q: Why don't I see any prices at your Web Site?
A: For a couple of reasons. First, we do not engage in internet commerce because the products we sell are all too often custom or semi-custom in nature, and do not lend themselves to standard pricing. Second, because we are selling products on behalf of a variety of manufacturers, it would be logistically impossible to keep the prices of so many products current. In order to remain as price competitive as possible, we prefer that our customers contact us for pricing. We will always strive to provide the very best pricing we can.


Q: Do you offer quantity discounts?
A: YES! We make every effort to provide the very best pricing we can to every customer. Quantity price breaks can occur with as few as five pieces in some instances. Whenever we can lower your cost, we will make every effort to do so.


Q: How are you able to offer such low prices?
A: By keeping our cost of doing business as low as possible, in most instances we are able to offer prices no other company can. Because we do not handle the products themselves we can pass that savings along to you, and SAVE YOU MONEY!


Q: If I need service or technical support, who do I contact?
A: You may always contact Miller Technologies. We will direct you to the appropriate services. If you have purchased a product through us you should have received documentation from the manufacturer with instructions on obtaining technical support or service. If you have misplaced that documentation, contact us and we will assist you. Contact us either by email at support@millertech.com, or by phone at (910) 328-2829.